A few days ago we found a security exploit that was uploaded into one of our testing environments through a trusted 3rd party provider. Luckily, our system is able to lock itself down when there is a threat or any unusual activity detected, and this attempt was shut down very quickly (within 15 min).
However, due to the access level attained during this small window, we are not taking any chances with member accounts being compromised, so everyone will be required to reset their passwords and reset any 2-factor authentications (Google Auth) that may have been active.
Our team is taking full advantage of this downtime and we plan to be offline for another 24-48 hours before restoring access. The plan is to bring the new admin panel online Thursday and give our support team a head start before the member’s platform goes live on Friday, December 22nd.
Once the website is live you will see a big news update with more details about this exploit and a list of new features and upgrades that were completed.
Thanks for your patience while we work to get everything back online.
-BitClub Support Team